Request Support and Consultations
Our team provides the technical guidance and support needed to ensure Rice’s digital environment is inclusive for everyone. Whether you have a quick question or need a full consultation on a topic or issue, we’re here to help.
Initial responses to support requests are typically provided within 1-2 business days.
-
Digital Accessibility Team
Connect with us for professional reviews, technical guidance, and departmental support.
- Procurement: Reviewing software vendor VPATs/ACRs.
- Web: Automated and manual testing options.
- Digital Content: Guidance on complex documents or media.
- Custom Training: Targeted workshops for your team.
- Policy Guidance: Navigating Rice Policy 851.
-
Canvas Ally Consultations
Sign up for sessions with our student consultants (DAS) to improve course accessibility.
- Ally Scores: Fixing red gauges and file accessibility.
- Course Content: Making syllabi and slides screen-reader friendly.
- Video: Guidance on captions and transcripts.
- Immediate Wins: High-impact fixes for active courses.
Not sure where to start?
If you're new to accessibility, we recommend viewing our Getting Started page. It provides a step-by-step guide to prioritizing your content and identifying high-traffic areas for immediate remediation.